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  "author": "Direcci\u00f3n Nacional de Atenci\u00f3n al Usuario",
            
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  "maintainer": "Leyda Baloy",
            
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  "notes": "Contiene la cantidad de reclamaciones del sector de 
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  "notes": "Contiene la cantidad de reclamaciones del sector de 
            
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electricidad, presentadas en la Direcci\u00f3n Nacional de 
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electricidad, presentadas en la Direcci\u00f3n Nacional de 
            
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Atenci\u00f3n al Usuario a nivel Nacional, periodo 2026. Actualizado 
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Atenci\u00f3n al Usuario a nivel Nacional, periodo 2026. Actualizado 
            
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al 31 de enero de 2026.",
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al 31 de enero de 2026.",
            
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    "description": "Misi\u00f3n: Regular, fiscalizar y asegurar la 
            
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excelencia en la prestaci\u00f3n de los servicios p\u00fablicos, 
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excelencia en la prestaci\u00f3n de los servicios p\u00fablicos, 
            
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garantizando tanto las empresas reguladas como a los clientes y/o 
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garantizando tanto las empresas reguladas como a los clientes y/o 
            
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usuarios, el cumplimiento de la normativa legal vigente, respetando 
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usuarios, el cumplimiento de la normativa legal vigente, respetando 
            
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sus derechos.",
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sus derechos.",
            
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